Resume

 


Kay Williams                                                                                           (530) 525-1944
7018 West Lake Blvd.                                                                              (530) 210-1126
PO Box 72
Tahoma, CA 96142

Experience:

Granlibakken Resort & Conference Center                                               2002 – Present
Resort Manager

Marketing, Public Relations for conference and individual travel business.  Homeowner Liaison. Up grading and upkeep of rooms to meet AAA standards and industry standards. Community participation in support of Resort marketing  goals.

Trek Alliance                                                                                               2000 to 2002
Customer Service Manager

Managed a staff of 15 customer service agents for a growing Multi-level marketing company.
Customer Service managed orders returns, refunds and customer questions and complaints. 
Worked for the firm during a time of rapid growth and development. 


Leonard and Associates                                                                             1998 to 2000
Research Associate

Conducted client research to identify available candidates for specific search firm candidate requirements for technical positions involving engineering, computer sciences, web design, and management.


North Lake Tahoe Resort Association                                                         1996 to 1998
Director of Marketing

Managed PR and Marketing functions for the newly developed Resort Association including
Collateral development, ad placement, budget management, public relations, conference sales
Reservation service promotion and community marketing.

 

Tahoe North Visitors and Convention Bureau                                              1978 to 1996
Executive Director

Managed 30 employees involved in  marketing, public relations,  accounting, reservations and conference sales for the North Tahoe Community.  During my tenure the organization annual sales  $200,000/year to over $6 million.  The annual marketing budget grew from $200,000 in 1981 to $2 million in 1996.  Assisted in development of North Tahoe Reservations Service, participated in founding of Lake Tahoe Music Festival, and North Tahoe Snowfest.  

Education:
University of Colorado, BA
Sawyer Business College
California State University


Affiliations:
Board Member  West Shore Association, Lake Tahoe Music Festival, Committee Member Chamber Advisory Committee, former Board Member Boys and Girls Club, Snowfest, Booster Club, and Measure S.

Owner/Operator family owned Business Tahoma  Lodge  34 years.  Married to Boyce Williams, Sons Michael and Christopher Williams  attended  North  Tahoe Grade Schools and Graduated from North Tahoe  High and graduated  from California Universities

References and list of other affiliations available on request.