Kay Williams (530) 525-1944
7018 West Lake Blvd. (530) 210-1126
PO Box 72
Tahoma, CA 96142
Granlibakken Resort & Conference Center 2002 – Present
Marketing, Public Relations for conference and individual travel business. Homeowner Liaison. Up grading and upkeep of rooms to meet AAA standards and industry standards. Community participation in support of Resort marketing goals.
Trek Alliance 2000 to 2002
Customer Service Manager
Managed a staff of 15 customer service agents for a growing Multi-level marketing company.
Customer Service managed orders returns, refunds and customer questions and complaints.
Worked for the firm during a time of rapid growth and development.
Leonard and Associates 1998 to 2000
Conducted client research to identify available candidates for specific search firm candidate requirements for technical positions involving engineering, computer sciences, web design, and management.
North Lake Tahoe Resort Association 1996 to 1998
Director of Marketing
Managed PR and Marketing functions for the newly developed Resort Association including
Collateral development, ad placement, budget management, public relations, conference sales
Reservation service promotion and community marketing.
Tahoe North Visitors and Convention Bureau 1978 to 1996
Managed 30 employees involved in marketing, public relations, accounting, reservations and conference sales for the North Tahoe Community. During my tenure the organization annual sales $200,000/year to over $6 million. The annual marketing budget grew from $200,000 in 1981 to $2 million in 1996. Assisted in development of North Tahoe Reservations Service, participated in founding of Lake Tahoe Music Festival, and North Tahoe Snowfest.
University of Colorado, BA
Sawyer Business College
California State University
Board Member West Shore Association, Lake Tahoe Music Festival, Committee Member Chamber Advisory Committee, former Board Member Boys and Girls Club, Snowfest, Booster Club, and Measure S.
Owner/Operator family owned Business Tahoma Lodge 34 years. Married to Boyce Williams, Sons Michael and Christopher Williams attended North Tahoe Grade Schools and Graduated from North Tahoe High and graduated from California Universities
References and list of other affiliations available on request.